This Privacy Policy explains how MedicineWale (Kushwaha Chemist & Cosmetic) collects, uses, stores, and protects personal information of customers and visitors. By using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information including:

• Name, phone number, email address, and contact details.
• Customer enquiries, order requests, and communication records.
• Prescription details (only when voluntarily shared by the customer).
• Technical information such as IP address, device type, browser, and usage data.

2. Purpose of Data Collection

Your information is used for the following purposes:

• Responding to customer enquiries and providing support.
• Checking medicine availability and assisting with orders.
• Improving website functionality and user experience.
• Maintaining records for business and legal compliance.
• Sending important service updates or notifications.

3. Data Storage & Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

4. Data Security

We take reasonable administrative and technical measures to safeguard your information from unauthorized access, misuse, or disclosure. However, no digital platform can guarantee complete security.

5. Sharing of Information

We do not sell or rent personal information. Your data may be shared only when necessary with:

• Delivery or service partners for fulfilling requests.
• Technology or hosting service providers.
• Government authorities as required by applicable law.

6. Medical Disclaimer

The content and information provided on this website are for general informational purposes only. MedicineWale does not provide medical advice. Customers are advised to consult a qualified healthcare professional before consuming any medicine.

7. Cookies & Tracking Technologies

We may use cookies and basic analytics tools to enhance browsing experience and understand user behavior. You can manage cookie preferences through your browser settings.

8. User Rights

• Request access to your personal information.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for communication at any time.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Policy Updates

This Privacy Policy may be updated periodically. Users are advised to review this page regularly for any changes.

12. Contact Information

MedicineWale (Kushwaha Chemist & Cosmetic)
Phone: +91 XXXXX XXXXX
Email: support@medicinewale.in